Events
Check out Martin Senour® Automotive Finishes at one of these events.
Events
- May 24, 2012
This course is designed to provide participants with the skills, information, and tools necessary to write and negotiate more profitable estimates. The course presentation will use written materials, group discussions, and hands-on exercises to develop skills necessary to be more profitable in today's highly competitive market. The ultimate goal of the course will be to maximize your profitability by writing a more complete estimate and effectively negotiating an agreed price for the repair. Breakfast and Lunch is provided.
- July 17, 2012
The course is designed for Shop Owners, Production Managers and Fixed Operations Managers. This course focuses on the theory and mechanics of lean production, helping participants to understand and implement process improvement. The course topics include methods to utilize people, space and equipment for the maximum bottom line impact. This in-depth workshop will teach shops how to reduce variation and to identify and fix the root causes of production problems in their collision repair business. Additionally, each student receives a toolkit in their workbook to help them get started on their lean journey. Breakfast and Lunch is provided.
- July 17, 2012
The course is for Shop Owners and Office Managersh and is designed to help collision repair facilities discover ways to measure their performance, and use those measurements to focus their efforts to improve their business' performance. The course is focused on Paint Shop issues, but the concepts can be used successfully in other areas of a collision repair facility. Breakfast and Lunch is provided.
- July 18, 2012
This course is designed for Customer Service Representatives, Estimators, Managers and Shop Owners to provide the participant with the skills, information and tools necessary to provide a memorable customer interaction process. This one-day, hands-on workshop will teach anyone who interacts with the customer the methods they must have in order to receive, understand, help and keep customers. This course teaches skills and practices that allow individual employees to intentionally and consistently provide impeccable service to internal and external customers. Breakfast and Lunch is provided.
- July 23-25, 2012
NAPA AutoCare Collision Center Performance Groups exist to enhance the business knowledge, performance and success of all members. Through each member’s commitment to teamwork, openness to new ideas and the sharing of their unique perspective, all can be stronger and more profitable in their endeavors, now
and in the future.
- September 24-25, 2012
NAPA AutoCare Collision Center Performance Groups exist to enhance the business knowledge, performance and success of all members. Through each member’s commitment to teamwork, openness to new ideas and the sharing of their unique perspective, all can be stronger and more profitable in their endeavors, now
and in the future.