Acheiving Service Excellence Dallas, TX

This course is designed for Customer Service Representatives, Estimators, Managers and Shop Owners to provide the participant with the skills, information and tools necessary to provide a memorable customer interaction process. This one-day, hands-on workshop will teach anyone who interacts with the customer the methods they must have in order to receive, understand, help and keep customers. This course teaches skills and practices that allow individual employees to intentionally and consistently provide impeccable service to internal and external customers. Breakfast and Lunch is provided.