• Achieving Service Excellence

    This course is designed to provide the participant with the skills, information and tools necessary to provide a memorable customer interaction process.

  • Estimating Solutions for Profit (ESP)

    This course is designed to provide participants with the skills, information and Tools necessary to write and negotiate more profitable estimates.

  • Improving Workshop Efficiency

    This course focuses on the theory and mechanics of lean production, helping Participants to understand and implement process improvement.

  • Improving Your Performance with KPIs

    This course is designed to help collision repair shops discover ways to measure their performance and use those measurements to focus their efforts to improve their business' performance.

  • Managing by the Numbers

    This course is designed to provide the participants with basic and easy benchmarks and understanding that can be used immediately back at the shop.